CTI
proven protocols. superior products.

FAQ

How do I become a tester?

To become a tester click on Register new user.

What types of studies/surveys do you do?

The studies/surveys we conduct vary. We do onsite studies/surveys, focus groups, take home surveys, and online studies/surveys.

How often can I test?

Many of our clients require us not to utilize the same people very often. Up to 3 to 4 times over any twelve-month period, about every 3 months or so.

How much do on-site studies pay?

This varies depending on the length and type of the study.

How long will I have to be there?

Each study varies, but most studies last about an hour. You will always be informed of the length of the study.

How will I be contacted for studies?

You will be contacted via email most of the time. On occasion there will be a recruiter contacting you via phone.

How do I update my contact information?

You can update your contact information by logging on to your Contract Testing Inc. account/profile or by clicking here. To increase your chances of being contacted make sure your information is up to date.

Why do I have to be there 10-15 minutes before?

It is important to be on time, as there is check-in process. Sometimes the check-in process requires you to answer some questions that we need before the test. We remove testers that miss or arrive late to appointments from our database, so that we provide opportunities to testers who may be more reliable.

What should I do if I am running late?

If you are running late, please call as soon as possible at 1-800-342-1825. If you give us enough warning, we may be able to reschedule your appointment.

How do I reschedule a study appointment?

To reschedule a scheduled appointment call us at 1-800-342-1825.

What should I do if I need to cancel a scheduled study appointment?

To cancel a scheduled appointment, logon to your Contract Testing Inc. account/profile then click on Remove from study.

Why didn’t I qualify?

There are many factors that play a role in the qualification process. This includes, but is not limited to, age, gender and of course personal opinions.

Is it legal for you to withdraw my registration without informing me?

Yes. If you violate our terms and conditions or for any other reason that we feel jeopardizes our obligation to our clients and other testers, we may remove your registration and the registrations of your other household members without notice or explanation.

How can I stop receiving emails from you?

Contact recruiters@contracttesting.com. It usually takes 3 to 5 business days for the process to be completed.

Will my personal information be shared with a third party?

Never, your personal information will NOT be shared with anyone.

How is my personal information used?

Your contact information will only be used to invite you to a study/survey, to provide information related to participating in studies/surveys and/or to alert you to any information that you have specifically requested to be notified about.

Will Contract Testing try to sell me anything at any time?

We will NEVER try to sell you anything.

For other questions, please email recruiters@contracttesting.com